Muse

Remember every client.

Capture every detail. Personalize every moment. Grow every relationship.

Sarah Johnson profile photo

Sarah Johnson

Wedding in March • Always Friday afternoons

Today • 2:30 PM

Confirmed

Lash Extension Touch-up

4 weeks since last visit — perfect timing

What to remember today

Sarah loves natural lashes and is planning her March wedding. Perfect time to suggest a Hydrafacial series for that bridal glow. Sensitive to adhesive — hypoallergenic only. She's been coming for 2 years and trusts your expertise completely.

Smart Suggestion

Wedding in 3 months — suggest Hydrafacial series today for optimal bridal prep

LAST VISIT TONE

"Excited about wedding planning, mentioned stress about venue. Loved the relaxing atmosphere."

Maria Rodriguez profile photo

Maria Rodriguez

Monthly Botox • Prefers morning appointments

Today • 10:00 AM

Confirmed

Botox Touch-up

12 weeks since last treatment — right on schedule

What to remember today

Maria works in corporate law and values efficiency. Prefers minimal downtime treatments. Always books 3 months in advance. Has been consistent for 18 months and refers colleagues regularly.

Smart Suggestion

Busy season ahead — offer to pre-book her next 3 appointments to secure her preferred times

LAST VISIT TONE

"Mentioned big case coming up, wants to look refreshed for client meetings. Very happy with results."

Jessica Chen profile photo

Jessica Chen

New mom • Flexible with timing

Today • 1:15 PM

Confirmed

Facial & Brow Shaping

First visit in 6 months — postpartum self-care

What to remember today

Jessica had a baby 4 months ago and is finally taking time for herself. Used to come monthly before pregnancy. Loves relaxing treatments and needs gentle products for sensitive postpartum skin.

Smart Suggestion

New mom special — offer a relaxing package deal to help her establish a new self-care routine

LAST VISIT TONE

"Was 7 months pregnant, glowing but tired. Mentioned missing her regular treatments."

Human memory is a bottleneck. If you can't remember your clients, someone else will.

How Muse Works

Muse turns every visit into memory to give you total recall and your clients unforgettable care.

Total Capture

  • Transcribe every conversation
  • Surface key insights
  • Automate appointment scheduling

Smart Follow-Ups

  • Send personalized reminders
  • Write in your voice and style
  • Include client-specific recommendations
Draft Message

"Hey Linda, this is Casey from Luxe Spa checking in. The areas we treated with botox should be settled nicely by now..."

Retention Dashboard

  • See who's loyal, due, or drifting
  • Get actionable insights on client behavior
  • Track retention trends over time
Active (12)
85%
Due Soon (3)
12%
At Risk (1)
3%

Deliver unforgettable experiences. Build unbreakable loyalty.

Strengthen your business with every visit.

Deliver highly personalized care

Remember every preference, concern, and detail that matters to each client

Create VIP-level experiences for every client

Make every client feel like your most important one with tailored attention

Increase retention, reduce quiet churn

Keep clients coming back with proactive follow-ups and personal touches

Capitalize on cross-selling opportunities

Identify the perfect moments to suggest additional services naturally

Reduce administrative workload

Automate client communication and prep work so you can focus on service

Grow without losing your magic touch

Scale your business while maintaining the personal connection clients love

When clients feel remembered, they come back

Muse pilots are already showing how powerful memory-driven care can be:

"Muse has completely changed the way I work. I used to spend hours every week catching up on notes. Now it's all handled, and I can leave the office on time. It feels like I got my evenings back."

Sandra A.
Medical Aesthetic Injector

Why we Exist

Our Mission

To make every person feel truly seen, remembered, and valued... every time.

Our Vision

Every detail remembered, every relationship strengthened, every person seen.

Muse is free to try

Book a Demo